• Utility Service Worker/Utility Billing

    City of Cartersville
    Job Description

    JOB TITLE:  Utility Service Worker

    DEPARTMENT: Customer Service, City of Cartersville

    JOB SUMMARY:  This position is responsible for gathering meter data, connection/disconnection of utilities (electric, gas, and water).


    • Collects metering data in the field (electric, gas, and water readings)
    • Connects/disconnects services as directed
    • Delivers past-due and bad check notices, as directed
    • Detects and reports damaged or unsafe meters
    • Performs meter audits to detect the theft of utility services; locks and seals meters
    • On-call after hours rotation and back up on-call
    • Performs other related duties as assigned


    • Knowledge of City and departmental policies and procedures pertaining to the connection and disconnection of utilities
    • Knowledge of the mechanical functions of utility meters
    • Knowledge of residential gas and electrical codes and standards
    • Knowledge of the locations of city streets and meters
    • Skill in basic mathematics
    • Skill in the use of various hand tools
    • Skill in the use of various meter-reading equipment
    • Skill in operating a motor vehicle
    • Skill in operating a two-way radio
    • Skill in interpersonal relations
    • Skill in oral and written communication


    • Ability to walk several miles a day in extreme temperatures
    • Ability to bend, squat, stoop, or twist repetitively
    • Ability to read, write, and perform basic mathematical calculations
    • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years
    • Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated

    Interested in applying? Please submit a letter of interest, application, and/or resume in PDF format only to Human Resources in person at 1 North Erwin St. Cartersville, GA 30120 or email documents to HR@CityofCartersville.org. Please call Human Resources at 770-387-5685 if you have any questions about how to apply. Or click our link to submit your application online: https://www.cityofcartersville.org/customer-service/page/utility-service-worker

    Contact Information