• Personal Lines Account Manager

    Garner & Glover Company
    Job Description
    Insurance agency in Rome, Georgia has an opening for a Personal Lines Account Manager. To ensure the continued competitive positioning of Garner & Glover, as well as achieve the growth goals, Account Managers will provide excellent service to customers in identifying and providing for their insurance and risk management needs; working directly with the client, producer, account coordinator and carrier representative in handling the execution of their insurance program for our clients flawlessly. Account Managers will continuously seek opportunities to develop new and build strong ongoing relationships with clients to ensure that each client is receiving maximum value.

    Role of Account Manager:
    • By always placing the client’s interests first, ensuring the creation and execution of a client focused win/win plan that promotes maximum success
    • Proactively consult with clients to gain understanding of their needs and wants by being integrally connected with the client’s history, products, key contacts, and industry
    • Proactively focus on cross-selling opportunities with new prospects and current clients to best support all accounts while ensuring maximum account penetration
    • Demonstrate the importance of long-term partnerships and exceeding client expectations by building trust and confidence with every client interaction
    • Practice direct and respectful communication to ensure team members are aware of high performance expectations on a continuous and ongoing basis
    • Aggressively pursue industry knowledge through approved quality educational programs
    • Develop team members cross-functionally, and peer-to-peer, to be highly effective and efficient in the execution of all strategies to best support our clients
    • Create a welcoming and productive environment for all clients and team members each day
    • Proactively work to assist others in the agency to achieve the company objectives
     


     
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