"Leading a Diverse Workforce Certificate" Webinar

Live online classroom sessions meet 7 - 8:30 PM Eastern Time.

In today's workforce, managers are tasked with leading diverse teams. This series is designed to provide the tools necessary to navigate common pitfalls and harness the strength that these teams provide. Session topics include the following:

1. Managing Unconscious Bias: Learn what unconscious bias is and how to recognize various types of bias seen in the workplace. An introduction to micro-inequities, micro-aggressions, and micro-affirmations will be provided.

2. Conflict Resolution Styles and Strategies: Explore the various styles of conflict resolution and how each style manifests in the workplace. You will be introduced to common causes of conflict and learn how to uncover party interests, how to use conflict to promote innovation, and how to use various strategies for resolution of conflict in the workplace.

3. Effective Communication: Being prepared to communicate with diverse team members and to role-model effective strategies is paramount to your work as team member or team leader in the workplace. Become familiar with various strategies for active listening and compassionate communication as well as using framing and reframing techniques to advance communication for more productive results.

4. Universal Design Strategies for the Workplace: Not only do employers need to prepare for diverse teams in the workplace, but must also be ready to welcome diverse customers and clients. Explore the principles of Universal Design and gain strategies for implementing the principles in the workplace so that your employees and clients feel included and welcome.

What you can expect:

-- Live online classroom sessions in VSU's learning management system, BlazeVIEW D2L
-- Active engagement in small and large group discussions.
-- Instructor will use PowerPoint slides which will be available to participants for personal use.
-- Audio/visual and web resources included.
-- Access to instructor via discussion board and/or email.

About Your Instructor...

Dr. Kimberly Tanner served 20+ years in the field of disability services in higher education. She received her Ed.D. in Adult and Career Education at Valdosta State University in 2008. She completed her B.S. in Marine Affairs and her M.S. in Human Development and Family Studies: College Student Personnel at the University of Rhode Island in 1993 and 1996, respectively. She has been trained as a Diversity Trainer through the National Multicultural Institute and as a University System of Georgia Campus Mediator and Conflict Coach through the Consortium on Negotiation and Conflict Resolution. Kimberly is an instructor of Adult and Career Education at VSU and owner of Tanner Training Group, LLC. Kimberly also works as a teacher for VIPKID and a Local Coordinator for the Council on International Educational Exchange. Kimberly lives in Naylor, Georgia with her husband, Douglas Tanner, son, Ryan, and a Boston Terrier named Brady.

We are offering a $15 discount off each course for your members. Use the promotional code COC2020 at checkout.