Workshop #6: Leading Others - Creating a Motivating Climate
	- Distinguish between performance gaps caused by skill deficiencies versus "will" deficiencies
 
	- Deliver meaningful feedback to redirect performance when performance outcomes do not meet expectations
 
	- Distinguish between expressing appreciation and giving praise 
 
	- Deliver meaningful praise and recognition for performance progress and accomplishments
 
	- Understand the delegation process and how to determine what delegation level is appropriate for the situation