Field Service Assistant (Entry Level)

AtWork Personnel is seeking a Field Service Assistant to support various departments for a client in Adairsville, GA (Customer Support, QA/QC, Production, Marketing, Procurement, and Management). This role requires a customer-first attitude, trustworthiness, and a positive demeanor when interacting with customers at job sites. EXPERIENCE WITH HVAC, DIESEL ENGINES OR ELECTRICAL WIRING REQUIRED! Recent graduates or certified within the mechanical engineering field encouraged to apply.

Pay Rate: $17 - 20/hr (incremental pay increase based on performance and tenure)

Key Responsibilities:

· Provide field service for diesel generators and potentially compressors

· Respond to customer inquiries, provide technical support, troubleshooting, and call tracking.

· Assist with repairs, maintenance, and warranty support.

· Help identify and prepare parts for shipment from the warehouse.

· Maintain product knowledge through continuous training and education.

· Perform administrative tasks, case tracking, and research technical issues.

· Participate in industry events and collaborate with management on component implementation.

· Assist with warehouse and inventory control, as well as vendor negotiations.

Qualifications:

· Basic reading, writing, and math skills.

· Experience with diesel engines, electrical generators, air compressors, or similar preferred.

· Strong problem-solving, communication, and time management skills.

· Ability to work independently and maintain a positive, customer-focused attitude.

Physical Demands:

· Ability to lift up to 25 pounds and perform tasks requiring manual dexterity.

· Ability to work in noisy environments and follow safety protocols.

· Work Environment & Travel:

· Frequent exposure to fumes, moving parts, and loud environments.

· Travel may be required outside the primary location in Adairsville, GA.

Work Schedule:

· Full-time, 40 hours per week, Monday through Friday, with varying schedules based on department needs.

If you are motivated, trustworthy, and ready for a challenging role, apply today!